Booking

Conditions of reservation.

Reservation is an advance payment in size of a daily rental charge for apartment. This prepayment is included in the total sum of payment and will be deducted at the final calculation. Only in this case, you receive an apartment which you have chosen and saw a photo on a site. If you don’t come, advance payment won’t be returned. Dates of booking are not transferred. In day of arrival, it is necessary for you to pay all ordered nights (minus advance payment). In case of your cheating (read Terms and Conditions) advance payment is not refundable. It is desirable to do booking 10-15 days prior to your arrival.

Please, make the order only if you will make advance payment for the first night (to reserve an apartment). If you do not do advance payment (reservation), in this case, get into with us contact in day of arrival. We shall offer you apartments which will be free in day of your arrival (at presence of free apartments). The meeting at the airport is possible only if you reserve an apartment.

Preliminary reservation of a concrete apartment is accessible from 4 nights and more.
The order for 1-3 nights is possible for accommodation not earlier than 4 days before date of your arrival or in the day of your arrival (at presence of free apartments).
Orders are accepted only by e-mail.

Please inform us before your arrival if you need receipt(s).

How to make a reservation?

1.	You look a photo of apartments, choose a concrete apartment or some apartments.
2.	You read the information for the order of apartments and order an apartment (fill in forms, see below).
3.	We specify the information on availability of an apartment for your dates.
4.	If the apartment is accessible to your dates, we send you the instruction how to do advance payment (reservation). If the apartment is not accessible to your dates, we shall offer you other apartments which are accessible to the order for your dates.
5.	You do advance payment (payment for the first night of rent of an apartment).
6.	We send you acknowledgement of reservation, the receipt, the address of an apartment and other information.

Reservation is valid only if you have made advance payment.
Replacement of an apartment is possible only in case of emergency (the big failure of a waterpipe or an electricity, the apartment is handed over for long term, etc.). In this case, we shall give to you other good apartment. It happens very seldom (1-2 cases during one year).

How to pay the order?

1. Credit cards.

The most popular way of payment.
Please, not make payment without our confirmation and the instruction.

We accept credit cards: Visa and MasterCard. The technical support of acquiring of international pay cards provides by Portmone.com.

2. Bank remittance.

Currency of payment - UAH (currency of Ukraine, operates only in territory of Ukraine).

You receive details for payment by e-mail, after inquiry.

3. Urgent remittance Western Union.

Some clients want to pay through "Western Union" - popular urgent remittances.
Please, not make payment without our confirmation and the instruction.

Western Union

The addressee of payment: Ukraine, Kiev, Symakovych Dmytro.

After sending a remittance, inform us by e-mail: kiev4rent@bigmir.net
- a name of the sender;
- the country of the sender;
- the sum of a remittance;
- code of a remittance (It is given out by the operator of bank at reception of translation).
This information is necessary for reception of a remittance.

4. Cash.

Payment in grivnas (UAH, currency of Ukraine). You can book apartment either yourself or via your representative person.

What included into charge for an apartment:

- you rent all apartment, not only one sleeping place;
- bedding, towels, kitchen equipment, city’s telephone number;
- cleaning of apartment with changing beddings and towels once a week in good time for you;
- hot, cold water, heating;
- taxes;
- charge for our service.